# Experts warn consumers about trusting personal AI agents with money and data

Digest AI · Policy & Regulation · published 2026-10-19T13:12:00Z

Canonical: https://digestai.news/story/experts-warn-consumers-about-trusting-personal-ai-agents-with-money-an

## Summary

Cybersecurity specialist Hed Kovetz says commercial AI assistants such as Meta's Muse and OpenAI's Dots are not secure enough to handle email, banking, health records or other sensitive data. He argues firms rushed these agents to market without proper safeguards and recommends users keep personal information private.

Consumer‑protection expert Lindsay Owens notes that prompt‑injection attacks can cause agents to ignore spending limits or reveal private details, leaving users with little recourse. Attorney Douglas J. Wood adds that anyone who authorizes an AI bot to use a credit card becomes legally liable for any unauthorized purchases, and federal law does not provide loss protection. Other voices, like entrepreneur Chris Franco and security founder Matt Fredrikson, see a trade‑off: agents can automate tasks such as receipt organization, but they must be tightly instructed and monitored. Psychologist Sandra Matz likens trusting an AI assistant to trusting a human aide, emphasizing that AI lacks guilt and may breach trust despite training.

## Key points

- Cybersecurity expert Hed Kovetz says agents like Meta's Muse and OpenAI's Dots lack sufficient security for email, banking and health data.
- Consumer‑protection experts warn prompt‑injection attacks can make agents overspend or reveal private information, leaving users with limited recourse.
- Attorney Douglas J. Wood says users who authorize agents are liable for unauthorized purchases; federal law offers no loss protection.

## Why it matters

Liability and security gaps could slow adoption of personal AI assistants and push regulators and firms to improve safeguards.

## Sources

1. [Should you trust personal AI agents with your money and data? Here's what experts say.](https://cbsnews.com/news/personal-ai-agents-trust-security-risks) (cbsnews.com, 2026-10-19)

Part of the developing story: [Rise of Agentic Commerce in Retail](https://digestai.news/thread/google-expands-agentic-commerce-tools-for-holiday-retail) (9 stories)

## Cite

Digest AI, "Experts warn consumers about trusting personal AI agents with money and data", 19 October 2026, https://digestai.news/story/experts-warn-consumers-about-trusting-personal-ai-agents-with-money-an

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