# Former BI engineer rewrites 25 incident response manuals with Notion AI and Claude in six weeks

Digest AI · Enterprise & Industry · published 2026-11-05T04:31:00Z

Canonical: https://digestai.news/story/former-bi-engineer-rewrites-25-incident-response-manuals-with-notion-a

## Summary

A former BI engineer rewrote 25 outdated incident response manuals in six weeks using Notion AI and Claude, addressing a common issue in data teams: manuals that are either unused, incorrect, or too outdated to be trusted. The engineer, now helping with internal AI implementation, found that 80% of the manuals were past their expiration date, with only about 8 still being actively used. The process involved a mix of Notion AI for daily team integration and Claude for analyzing long documents to spot contradictions and errors.

The engineer highlights a key lesson: simply rewriting manuals with AI without proper preparation leads to polished but still flawed documents. Instead, they structured the task by first consolidating manuals, then using Claude to identify inconsistencies and Notion AI to refine the language and format. The team also added metadata like 'Last Verified Date' to encourage regular reviews. The engineer notes that fewer than one in ten teams maintain 'living' incident response manuals, often due to outdated content and lack of updates, which can prolong incidents and create dependency on specific personnel.

## Key points

- Rewrote 25 incident response manuals in six weeks using Notion AI and Claude
- 80% of manuals were outdated, with only 8 actively used and 7 containing incorrect steps
- Added metadata like 'Last Verified Date' to encourage regular reviews and trustworthiness

## Why it matters

This case study demonstrates how AI tools like Notion AI and Claude can streamline manual updates, reduce incident response times, and improve reliability in data teams. It also highlights the importance of structured preparation and metadata in maintaining useful documentation.

## Sources

1. [A 6-Week Record of a Former BI Engineer Who Rewrote 25 Data Infrastructure Incident Response Manuals Using Notion AI and Claude](https://note.com/ken_hakodate/n/nc76c3f5c5502?hl=en) (note.com, 2026-11-05)

## Cite

Digest AI, "Former BI engineer rewrites 25 incident response manuals with Notion AI and Claude in six weeks", 5 November 2026, https://digestai.news/story/former-bi-engineer-rewrites-25-incident-response-manuals-with-notion-a

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