{"version":1,"type":"story","url":"https://digestai.news/story/gartner-survey-finds-13-of-companies-see-real-ai-returns","json":"https://digestai.news/story/gartner-survey-finds-13-of-companies-see-real-ai-returns.json","markdown":"https://digestai.news/story/gartner-survey-finds-13-of-companies-see-real-ai-returns.md","slug":"gartner-survey-finds-13-of-companies-see-real-ai-returns","headline":"Gartner survey finds 13% of companies see real AI returns","summary":"A Gartner survey of 2,002 CIOs and technology leaders presented at the Gartner IT Symposium in Orlando reports that only 13 percent of companies claim major or transformative returns from AI. The same poll shows 58 percent of CIOs are charged with delivering cost savings through AI, yet 51 percent anticipate the technology will raise total operating costs for their tech stacks. Additionally, 44 percent of CEOs say they struggle to prove AI‑driven financial gains to stakeholders.\n\nGartner analyst Alicia Mullery says the gap is widening between the vendor‑driven “innovation race” and the “outcomes race” companies must win, noting that successful firms decide early which AI projects to pursue or cut, even if already in production, and they plan for AI agents reshaping job roles. Bloomberg CEO Vlad Kliatchko counters that it is too early to measure AI’s economic payoff, but his firm continues to invest, believing the timing is right. Despite the uncertainty, 75 percent of CEOs plan to increase technology spending, according to Gartner.","keyPoints":["13% of surveyed firms report major or transformative AI returns, per Gartner survey of 2,002 CIOs.","58% of CIOs tasked with AI cost savings, yet 51% expect AI to increase operating costs.","75% of CEOs plan to raise technology spending despite uncertain AI payoffs."],"whyItMatters":"The findings highlight a growing disconnect between AI hype and measurable business impact, urging firms to focus on outcome‑driven projects and cautioning investors about ROI expectations.","category":{"slug":"business","name":"Business & Funding","url":"https://digestai.news/category/business"},"entities":{"companies":["Gartner","Bloomberg"],"models":[],"people":["Alicia Mullery","Vlad Kliatchko"]},"firstPublishedAt":"2026-10-22T16:18:02Z","updatedAt":"2026-10-22T16:18:02Z","sourceCount":1,"hasPrimarySource":false,"sources":[{"outlet":"The Decoder","title":"Only 13 percent of companies see real returns from AI, Gartner survey finds","url":"https://the-decoder.com/only-13-percent-of-companies-see-real-returns-from-ai-gartner-survey-finds","publishedAt":"2026-10-22T16:18:02Z","type":"press","primary":false,"lead":true}],"sourceNotes":null,"discussions":[],"thread":null,"cite":{"text":"Digest AI, \"Gartner survey finds 13% of companies see real AI returns\", 22 October 2026, https://digestai.news/story/gartner-survey-finds-13-of-companies-see-real-ai-returns","publisher":"Digest AI","title":"Gartner survey finds 13% of companies see real AI returns","datePublished":"2026-10-22T16:18:02Z","url":"https://digestai.news/story/gartner-survey-finds-13-of-companies-see-real-ai-returns"},"generatedBy":"Written by Digest AI's editorial model from the linked sources; the sources are the record.","license":"Headlines, digests and key points are written by Digest AI and may be quoted with a link to the story page. Linked articles belong to their publishers. Terms: https://digestai.news/terms#reuse"}