Meta launches Muse agent; Microsoft adds Autopilot to Copilot
Meta Platforms introduced Muse, a personal AI agent that can book travel, send email and shop for users, on Sept. 8. Within ten days it hit No. 1 on Apple’s U.S. App Store and, according to Sensor Tower, surpassed 3.4 million downloads. On Sept. 20 Amazon blocked Muse from shopping on its site, saying Meta never had permission, highlighting a vulnerability for consumer agents that depend on…
Key points
- Meta's Muse agent reached #1 on the U.S. App Store within 10 days and logged over 3.4 million downloads.
- Amazon blocked Muse from shopping on its site on Sept. 20, saying Meta never had permission.
- Microsoft's redesigned Copilot adds Autopilot, an agent that runs multi‑step work tasks inside Word, Excel and PowerPoint, with subscription and usage billing.
Microsoft unveiled a redesigned Copilot on Sept. 25, built around agents and integrating Word, Excel and PowerPoint directly into the experience. The rollout adds Autopilot, an agent that can execute multi‑step work tasks on its own and is managed through a dedicated work account, allowing businesses to control access. Microsoft said the design addresses security and compliance concerns and pairs a subscription model for everyday use with usage‑based billing for advanced features.
The two approaches illustrate a split in strategy: Meta leverages its massive consumer reach but faces platform‑access risks, while Microsoft embeds agents in software it already controls, offering a clearer path for enterprise adoption.
The story so far
2 episodes →- Meta launches Muse agent; Microsoft adds Autopilot to Copilotthis story
Meta vs. Microsoft: One AI Agent Has a Problem the Other Doesn’t.
finance.yahoo.com · 4 October 2026
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