{"version":1,"type":"story","url":"https://digestai.news/story/synthesia-launches-sessions-platform-for-interactive-ai-avatar-convers","json":"https://digestai.news/story/synthesia-launches-sessions-platform-for-interactive-ai-avatar-convers.json","markdown":"https://digestai.news/story/synthesia-launches-sessions-platform-for-interactive-ai-avatar-convers.md","slug":"synthesia-launches-sessions-platform-for-interactive-ai-avatar-convers","headline":"Synthesia launches Sessions platform for interactive AI avatar conversations","summary":"Synthesia launched Sessions on October 1, 2026, a platform for two-way conversations with lifelike AI avatars. CTO Peter Hill announced the launch in a company blog post. Sessions includes Roleplay Sessions and Survey Sessions available immediately, with Expert Sessions coming soon. The platform targets enterprise use cases where staffing bottlenecks limit human-to-human interactions.\n\nRoleplay Sessions lets employees practice conversations like sales discovery, difficult employee talks, and customer escalations. New features include personalized scenarios, custom roleplays, and analytics that diagnose skill gaps. Synthesia reports 78% of learners returned for multiple attempts and 83% of those improved their scores. Early customers include Hays UK and Ireland, Xponential Fitness, and LQRA.\n\nSurvey Sessions converts forms into human-like interviews at scale with adaptive follow-up questions and structured insight reports. Both session types are available free to try with no credit card required. The platform runs on Synthesia's infrastructure with SOC 2 Type II, ISO 27001, 27701, and 42001 certifications plus GDPR compliance and SSO.","keyPoints":["Sessions launches with Roleplay and Survey Sessions live, Expert Sessions coming soon","78% of learners returned for multiple roleplay attempts, 83% improved scores","Free trial available with enterprise certifications including SOC 2 Type II and ISO 27001"],"whyItMatters":"Synthesia moves beyond video generation into interactive AI conversations, addressing enterprise staffing gaps in training, research, and support with a ready-made platform.","category":{"slug":"enterprise","name":"Enterprise & Industry","url":"https://digestai.news/category/enterprise"},"entities":{"companies":["Synthesia","Hays UK and Ireland","Xponential Fitness","LQRA","Wildlife Studios","Amazon"],"models":[],"people":["Peter Hill","Tom Way","Emilie Porter-Rand","Pete Brooks"]},"firstPublishedAt":"2026-10-01T02:32:00Z","updatedAt":"2026-10-01T02:32:00Z","sourceCount":1,"hasPrimarySource":false,"sources":[{"outlet":"Unite.AI","title":"Synthesia Launches Sessions Platform for Interactive AI Avatars","url":"https://unite.ai/synthesia-launches-sessions-platform-for-interactive-ai-avatars","publishedAt":"2026-10-01T02:32:00Z","type":"press","primary":false,"lead":true}],"sourceNotes":null,"discussions":[],"thread":null,"cite":{"text":"Digest AI, \"Synthesia launches Sessions platform for interactive AI avatar conversations\", 1 October 2026, https://digestai.news/story/synthesia-launches-sessions-platform-for-interactive-ai-avatar-convers","publisher":"Digest AI","title":"Synthesia launches Sessions platform for interactive AI avatar conversations","datePublished":"2026-10-01T02:32:00Z","url":"https://digestai.news/story/synthesia-launches-sessions-platform-for-interactive-ai-avatar-convers"},"generatedBy":"Written by Digest AI's editorial model from the linked sources; the sources are the record.","license":"Headlines, digests and key points are written by Digest AI and may be quoted with a link to the story page. Linked articles belong to their publishers. Terms: https://digestai.news/terms#reuse"}