# User asks OpenAI for mid-tier plan with longer voice calls

Digest AI · Society & Work · published 2026-10-16T17:38:00Z

Canonical: https://digestai.news/story/user-asks-openai-for-mid-tier-plan-with-longer-voice-calls

## Summary

A user wrote to OpenAI support describing how caregiving for a sick cat and personal health issues have made the current ChatGPT Pro subscription unaffordable. The message asked OpenAI to create a pricing tier between Plus and Pro that would allow longer, natural‑language voice calls at a lower cost, arguing that many people in similar circumstances rely on AI conversation for emotional support.

OpenAI replied that the request had been forwarded to a specialized support representative, but the response did not confirm that any new plan would be introduced. The user expressed satisfaction simply for being heard, while noting that the suggestion remains unadopted.

In a follow‑up note, the same user shared a broader vision: humanoid robots equipped with conversational AI like ChatGPT could one day act as companions and caregivers. The author acknowledged technical and safety challenges but hoped such embodied AI would become a reality, encouraging others to voice similar wishes through OpenAI’s help center.

## Key points

- User requested a new pricing tier between Plus and Pro for extended voice calls due to caregiving expenses.
- OpenAI support said the request was forwarded to a specialist, without confirming adoption.
- The user also expressed hope for humanoid robots powered by conversational AI like ChatGPT.

## Why it matters

User feedback highlights demand for flexible AI pricing and interest in embodied AI, signals potential directions for OpenAI’s product strategy.

## Sources

1. [Towards a future living with AI. My small wish, delivered to OpenAI.](https://note.com/mii_chan226/n/n5aefe44acbcf?hl=en) (note.com, 2026-10-16)

## Cite

Digest AI, "User asks OpenAI for mid-tier plan with longer voice calls", 16 October 2026, https://digestai.news/story/user-asks-openai-for-mid-tier-plan-with-longer-voice-calls

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