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Claude No Longer Available to Minors

Claude, a consumer product, is now restricted to users over 18 years old. Users must verify their age through Yoti, a third-party age verification platform. If detected under 18, accounts will be disabled. Users have the option to verify their age using facial age estimation, ID verification, or the Yoti app. The company ensures data protection by deleting personal data after verification. This…

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Key points

  • Claude is no longer available to minors
  • Users must verify age using Yoti
  • Facial age estimation and ID verification are available options
Full story from support.claude.com · via Hacker News Open source ↗

Claude is no longer available for minors

support.claude.com · 11 September 2026

Claude, our consumer product, is only available to people over 18 years. You’ll need to confirm you’re 18 or over while setting up an account. When we detect signals that you may be under 18, we'll ask you to verify your age before you can continue using Claude.

How this works

We have safety systems in place to detect if people under 18 may be using Claude and we’ll disable accounts based on indicators of minor activity.

You’ll have the option to verify your age using Yoti, a third-party age verification platform. A link for verification will be provided in the notification email. If you pass the age verification process, your account will be reinstated.

Accepted age verification methods

Yoti offers several ways to confirm you're 18 or over. You can choose whichever works best for you:

  • Facial age estimation: Take a selfie and Yoti's technology estimates your age. No ID document needed.
  • ID verification: Take a photo of your ID (such as a passport, driving license, or national ID card) and upload it from your device. See Yoti's full list of supported documents for country-specific options.
  • Yoti’s Digital ID app: If you already have the Yoti app, share a verified "over 18" attribute from it.

How we protect your data

Yoti is an independently audited age verification provider for SOC2 compliance. Your selfie, document images, and any personal data are deleted by Yoti as soon as your age is checked. Anthropic never sees your ID or image; we receive only a pass/fail result and do not process or store any personal data from the verification.

This text was published by support.claude.com . It is reproduced here with attribution so you can read it in full; the rights remain with the publisher. Read it at the source ↗

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