Human-in-the-loop oversight crucial for enterprise AI: Experts Explain
In response to flawed enterprise AI and legal complications, there is a growing demand for software that offers clear accountability chains. Human-in-the-loop (HITL) systems route complex decisions through human review before execution. However, these systems often struggle with the model's confidence score as the sole trigger for escalation. Leading experts discuss how HITL can be implemented…
Key points
- HITL systems route decisions through human review before execution
- Confidence scores are not reliable triggers for escalation in AI models
- Demonstrable oversight is required by EU legislation
Human-in-the-loop oversight is critical for enterprise AI: 4 experts explain why
zdnet.com · 13 September 2026
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