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Forrester

2 stories mentioning Forrester, newest first, each with its sources and discussion. Follow to see new ones on your front page.

  1. Companies Measure AI Wrongly for Customer Value

    In recent years, significant investments have been made in AI infrastructure compared to the funding allocated to building highways over decades. A new study by Epsilon and Forrester reveals that most companies are…

    1 source
    MarTech
  2. Enterprise & Industry new

    Why 89% of Enterprise AI Agent Pilots Fail to Reach Production

    Recent industry research from Deloitte, Gartner, and McKinsey reveals a massive gap between AI agent experimentation and actual deployment. While 78% of enterprises have initiated agent pilots, only 14% have…

    2 sources primary source
    AI NewsAnthropic Engineering

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Companies Measure AI Wrongly for Customer Value (16 September 2026).