AT&T partners with OpenAI to build AI‑powered legal intake system
AT&T’s in‑house legal department, which employs hundreds of lawyers and support staff worldwide, is working with OpenAI to create a new AI‑driven knowledge layer. Senior Executive Vice President and General Counsel David McAtee says the partnership will “allow us to build that plumbing that powers the knowledge layer throughout the company.”
Key points
- AT&T is collaborating with OpenAI to create an AI‑driven intake system for its legal department.
- The system will use natural‑language input to classify, prioritize, and surface relevant precedent and research.
- Lawyers will retain final decision‑making while the AI supplies contextual information.
The initiative expands the LegalEdge team – a mix of attorneys, technologists and project managers that already applies AI to major legal matters. Chief Compliance Officer Bill Ryan describes a planned intake system that uses natural‑language input to classify and prioritize requests, surface relevant precedent, research and past work, and suggest first steps. The system is intended to give lawyers a more informed starting point while keeping final decision‑making with the attorneys.
The collaboration’s goal is to put better information within reach so lawyers can spend more time applying their expertise, potentially scaling legal judgment across more of AT&T’s business needs.
How AT&T is rethinking in-house legal work with OpenAI
OpenAI · 21 October 2026
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