Infor adds industry-specific AI agents to Velocity Suite, citing generic AI gaps
Infor unveiled updates to its Infor Industry AI platform and Infor Velocity Suite on October 6, 2026, during Velocity Week 2026 in Orlando. The company claims its Industry AI agents—built on domain-specific models and process APIs—boost shipment processing speeds by up to 60% and reduce auditing costs by 90% for customers. The platform’s four pillars include Precise Outcomes (industry-specific…
Key points
- Infor’s Industry AI agents use domain-specific models to process shipments **60% faster** and cut auditing costs by **90%**
- **68%** of surveyed business leaders say generic AI fails to meet industry-specific needs, per Infor’s **2,111-person survey**
- **Velocity Suite** now bundles agents, orchestration, and automation into a single flat-fee package with unlimited access
Infor’s Enterprise AI Adoption Impact Index, a survey of 2,111 business decision-makers across seven markets, found 68% say off-the-shelf AI fails to address their industry’s unique needs. Manufacturing (73%), distribution (76%), and retail (69%) respondents were most critical. The survey also highlighted fragmented AI accountability—only 10% of leaders assign responsibility to a Chief AI Officer—and data security/compliance as the top barrier (33%). Infor’s CEO, Kevin Samuelson, emphasized that industry-specific knowledge—not generic models—drives value, citing examples like tracing bad food lots or dynamic freight pricing. The Velocity Suite now offers an all-inclusive, flat-fee package with unlimited access to agents, automation, and prebuilt use cases, positioning itself as an end-to-end solution for enterprise AI adoption.
Infor Expands Industry AI Platform as Survey Flags Generic AI Gaps
Unite.AI · 6 October 2026
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