McDonald’s uses AI pricing engine for nearly 14,000 restaurants
McDonald’s is deploying an AI-powered pricing engine in almost 14,000 locations worldwide to set location-specific menu prices. The system calculates what it calls ‘optimal prices’ for items like burgers and fries, adjusting for factors like local demand, competition, and cost. The company has not disclosed how long the AI has been in use or how many locations currently rely on it.
Key points
- McDonald’s AI engine sets prices for nearly 14,000 restaurants globally, per Reuters
- System adjusts menu prices based on local demand, competition, and costs
- Company denies confirmation but admits using AI for pricing optimization
The move follows a Reuters investigation that found the AI engine dynamically adjusts prices in real time. McDonald’s did not confirm the report but acknowledged using AI for pricing optimization. Critics argue this could lead to higher prices for customers, while the company says it aims to balance profitability with affordability.
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