Multiverse teachers report horrendous stress after AI monitoring
Multiverse, a £1.6bn tech training firm co‑founded by Euan Blair, has introduced an AI system that transcribes and scores classroom sessions. The model flags issues such as delayed connection fixes, filler words like "sort of" and "kind of", and assigns a risk status and confidence score to each instructor.
Key points
- Multiverse uses AI to monitor teachers, flagging filler words and connection delays
- Teachers report stress, sleep loss, therapy and feel constantly watched
- Company valued at £1.6bn, employs >800 staff, funded by apprenticeship levy
Teachers say the new system has caused intense anxiety, sleep loss and therapy visits. They describe it as "remorseless" and "unnerving", noting that the AI now watches them for several hours a day, replacing monthly human reviews. The company says the AI is meant to direct human time to where it is needed most, but staff have not been given full transparency into how the system works.
The move follows similar AI‑based monitoring at Burger King and Meta, and has drawn criticism from the Communication Workers Union, which warns that such surveillance can erode worker agency and confidence. Multiverse employs over 800 people and is funded largely through the government apprenticeship levy.
Teachers at Euan Blair firm report ‘horrendous stress’ after AI used to rate their work
The Guardian AI · 28 September 2026
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