OpenAI says EU small-business AI agent use rose 8.1-fold since May
OpenAI reported on Wednesday that weekly active users of its AI agents Codex and ChatGPT Work among European small and medium businesses grew 8.1 times their May level by October 5. The increase applied across all EU member states, though the company’s sample only includes businesses with 200 or fewer associated users. These agents now account for more than half of output tokens in OpenAI’s EU…
Key points
- OpenAI’s sample shows EU small-business AI agent use grew **8.1 times** from May to October 5
- EU frontier firms (top 10% by usage) produced **four times** more tokens per user than typical firms
OpenAI also compared usage intensity, defining frontier firms as the top 10% by output tokens per active user. In September, these EU firms generated more than four times as many output tokens per user as typical EU firms. Non-EU frontier firms produced more than twice the output per user of EU frontier firms, which made up 10% of the global frontier sample. The company suggested wider access, worker skills, and deeper adoption could help narrow the gap.
OpenAI says EU small business use of AI agents grew 8.1 times since May
cryptobriefing.com · 14 October 2026
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