Study finds AI access nearly eliminates ‘I don’t know’ responses
Researchers conducted five experiments with 3,132 participants to examine how access to a language model affects uncertainty. They tested questions where the model, Step 3.5 Flash, was almost always wrong—such as movie trivia like the color of a team uniform in Bend It Like Beckham. Even though GPT-5.5, Claude 4.6 Sonnet, and Gemini 3.5 Flash performed well on most questions, Step 3.5 Flash’s…
Key points
- AI access reduced ‘I don’t know’ responses from 36–44% to 3–6% in 3,132 participants across five studies
- Confidence jumped to 75.9 (vs. 29.6) but correct answers dropped to 10% (vs. 27.6%) without incentives
Participants with AI access drastically reduced their willingness to say ‘I don’t know.’ In the first two studies, those without AI withheld judgment on 36 and 44 percent of questions, but with AI access, those numbers dropped to 6 and 3 percent. Confidence surged: without incentives, confidence scores rose from 29.6 to 75.9 on a 100-point scale, but correct answers fell from 27.6 to 10.0 percent. Across all studies, participants with AI access answered 9.2 percent of questions correctly—less than a third of the 27.5 percent without AI. Financial incentives (10 cents for correct answers, 10 cents deducted for errors) reduced AI reliance slightly but did not reverse the trend. Even when AI answers appeared automatically—mirroring real-world search and assistant behaviors—the effect persisted, with judgment suspension dropping from 35 to 1 percent without incentives.
The researchers warn of ‘Epistemia,’ the tendency to accept AI answers uncritically, noting that models never pause to acknowledge uncertainty. They cite broader studies showing AI use weakens critical thinking and metacognitive skills, with higher education acting as a protective factor. The findings suggest AI’s ubiquity may erode human judgment, particularly when models dominate interactions without clear limits.
AI access makes people almost entirely unwilling to say "I don't know," study finds
The Decoder · 26 September 2026
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This text was published by The Decoder and written by Matthias Bastian. It is reproduced here with attribution so you can read it in full; the rights remain with the publisher. Read it at the source ↗
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