Developing story · 2 episodes · 22 Sept to 23 Sept
Meta Muse Human Calls AI Errands
The saga chronicles Meta's Muse AI program, which uses human call center staff to simulate AI interactions. Its latest deployment to handle errands has raised concerns about escalating costs.
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Opinion: Meta's Muse AI agent handles errands but raises spending concerns
The author spent about 40 minutes testing Meta’s Muse agent, using the suggested avatar name Marley. Tasks included drafting a follow‑up email to a landscaper, ordering a $7 espresso‑machine steam…
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Meta tests Muse calls that are actually made by humans in a call center
Meta executives recently announced that the Muse AI agent could place outbound calls to businesses for tasks such as restaurant reservations or haircut appointments. 404 Media reports that, contrary…
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