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Developing story · 2 episodes · 15 Sept to 26 Sept

Salesforce Koa AI CRM Revolution

Salesforce is developing Koa, an AI reasoning model for its CRM platform built on NVIDIA's Nemotron 3 Super. The latest update confirms the launch and unveiling of Koa, marking a significant step toward AI-powered customer relationship management.

  1. Salesforce unveils Koa, a reasoning model for its CRM platform

    Salesforce announced Koa, a reasoning model built on NVIDIA Nemotron technology and 27 years of Salesforce CRM expertise. The model is designed for the Agentforce platform and aims to automate…

    1 source
  2. Salesforce launches Koa, its first CRM reasoning model built on NVIDIA Nemotron 3 Super

    Salesforce has officially unveiled Koa, its first proprietary CRM reasoning model, developed in partnership with NVIDIA. The model is built by post-training NVIDIA’s Nemotron 3 Super on a synthetic…

    6 sources primary source
Who and what
SalesforceNvidiaAnthropicKoaNemotronClaudeJayesh GovindarajanKari Ann BriskiMarc BenioffRyan Teeples