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The latest PYMNTS Intelligence news, : Amazon captures 59% of AI-assisted purchases despite shifting research starts.

2 stories mentioning PYMNTS Intelligence since 14 October 2026, newest first, each with its sources and discussion. Follow to see new ones on your front page.

  1. Amazon captures 59% of AI-assisted purchases despite shifting research starts

    Amazon dominates AI-assisted shopping despite consumers increasingly using AI for product discovery. PYMNTS Intelligence data shows Amazon accounts for 29% of online retail research starts but 49% of main purchases.…

    1 source
    pymnts.com
  2. Ramp’s Glass AI cuts spend management costs by 30% overnight

    Ramp introduced Glass, an internal AI tool, after spending $1.5 million in AI tokens in a single week in May. The company compared this to giving employees expensive instruments without a conductor—expensive but…

    1 source
    pymnts.com

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As of 30 October 2026: Amazon captures 59% of AI-assisted purchases despite shifting research starts. Amazon dominates AI-assisted shopping despite consumers increasingly using AI for product discovery.