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Zendesk

2 stories mentioning Zendesk, newest first, each with its sources and discussion. Follow to see new ones on your front page.

  1. Marketing & Small Business new

    Zendesk launches real-time AI voice translation for contact centers

    Zendesk has added a Real-Time Voice Translation feature to its Contact Center platform, allowing agents to translate live phone conversations into a customer's preferred language. The tool is aimed at small businesses…

    1 source
    Small Business Trends
  2. Business & Funding new

    AI Changes SaaS Business Models: From Seat-Based to Outcome-Based Pricing

    The SaaS industry is shifting from seat-based pricing models as AI-driven software agents handle tasks autonomously. This has implications for how companies price their products and the value they offer. Traditional…

    1 source
    Unite.AI

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Zendesk launches real-time AI voice translation for contact centers (17 September 2026).

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