22% of managers added AI agents to org charts, study finds
A recent BCG poll of 1,261 managers found that 22 percent reported adding AI agents to their corporate org charts. The survey, conducted in January, highlights a growing trend of companies treating AI agents as coworkers rather than simple tools.
Key points
- 22% of managers added AI agents to org charts in a 1,261‑manager BCG poll
- Microsoft launched Scout in June to reschedule meetings and draft emails
- Bedard’s research found 18% fewer errors when work was attributed to an AI employee
Microsoft’s Scout, launched in June, is one example, with corporate VP Omar Shahine describing it as a personal assistant that works when employees are not. Skydive, a startup that entered the market in August, offers agents like Canary and Bob that embed in Slack, email, and iMessage, and are personified with avatars.
Research from Bedard’s team also showed that when managers were told work was completed by an AI employee, they caught 18 percent fewer errors than when told it came from an AI tool, underscoring the psychological impact of anthropomorphizing AI in the workplace.
The headline, key points and digest above were generated by Digest AI's editorial model from the linked sources. Automated summaries can contain errors: the sources are the record. Spotted a mistake? Tell us. Published by Martin K., who runs Digest AI and handles corrections.
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