AI can draft sincere Google Maps review replies when given store facts
The guide shows how to use Claude Opus 5.5 to write replies to low‑rated Google Maps reviews. Two prompting methods are compared. Method 1 gives only the review text; the model produces a polite reply but adds promises such as “we will work on reviewing the cooking and serving procedures” that the store has not decided. Method 2 supplies concrete facts – a kitchen staff member was absent, there…
What you can do with it
AI at Work →Draft sincere google maps replies, right inside your shop inbox
Creates review replies based on supplied facts and store policies.
- Who for
- marketers
- Cost
- paid from 39,800 yen
- Effort
- minutes
Use it for
- Reply reviews
- Draft responses
- Ensure consistency
How to set it up · From the article
- Gather the review and relevant store facts.
- Feed them to Claude Opus 5.5 using the prompt.
- Edit any AI‑generated promises before posting.
Watch out Must verify facts yourself; AI may still suggest unkept promises
Key points from the news
- Method 1 (review only) led Claude Opus 5.5 to promise actions the store hadn't decided.
- Method 2 (review + facts) produced a reply that matches actual staff shortage and a new 15‑minute wait policy.
- AI Yorozu‑shitsu offers a monthly AI support service for 39,800 yen (tax included).
Model page: Claude Opus 5.5 →
How to use AI to write replies to Google Maps reviews | If you don't provide the facts about your store, you'll end up making promises you haven't decided on [with examples]
note.com · 18 October 2026
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