Critics question why Meta's adult-only Muse looks like a children's toy
Meta's new AI agent, Muse, has climbed app charts despite being restricted to users 18 and older. The product features a mascot named Jolly, which has a rounded, cute aesthetic reminiscent of children's toys or characters like Labubu. This design choice has drawn sharp criticism from youth advocates and researchers who argue it is inappropriate for an adult-only service.
Key points
- Meta restricts Muse to users 18 and over but uses a cute, toy-like mascot named Jolly.
- Youth advocates criticize the design as inappropriate and potentially appealing to young children.
- Meta plans to release a confidential virtual machine version later in 2026 to protect user data.
Josh Golin, an executive director at the nonprofit Fairplay, described the mascot as looking like a Teletubby and appealing to preschoolers. He warned that the design feels like an attempt to hook young children, urging regulators to investigate. Meta spokesperson Daniel Roberts defended the design, stating users want avatars with personality and that the company uses date-of-birth checks and additional verification to block minors. Mona Sarantakos, a VP at Meta Superintelligence Labs, said the design aims to feel "delightful" and less corporate than a standard logo.
Experts suggest the cute aesthetic may lower user guard regarding privacy. Meta trains its models on user interactions unless users opt out, though the company plans to release a confidential version of its virtual machine later in 2026. This update would cryptographically prevent Meta from accessing user data. The controversy comes as Meta prepares to launch Muse Charm, a Tamagotchi-like device, amid ongoing negative public sentiment following a $16.7 billion settlement over social media addiction claims.
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