DXC Technology partners with LangChain to scale governed AI agents in enterprise IT

DXC reported significant production results across specific use cases: filesystem incidents reduced from 53–90 minutes to 3–6 minutes, database performance incidents from 2–3 hours to 5–12 minutes, and complex problem management from 2–6 days to 8–10 minutes. Across more than 500 measured use cases, OASIS has reduced resolution time by 95% on average with diagnostic accuracy of 92% or better when validated against senior engineer judgment. The platform emphasizes governance with actions assessed on reversibility, impact, verifiability, and agent track record, plus human approval for sensitive actions and full traceability. OASIS is described as model-agnostic and interoperable with third-party systems, deployable across public cloud, private cloud, dedicated, and sovereign environments.