Synthesia launches Sessions platform for interactive AI avatar conversations
Synthesia launched Sessions on October 1, 2026, a platform for two-way conversations with lifelike AI avatars. CTO Peter Hill announced the launch in a company blog post. Sessions includes Roleplay Sessions and Survey Sessions available immediately, with Expert Sessions coming soon. The platform targets enterprise use cases where staffing bottlenecks limit human-to-human interactions.
What you can do with it
AI at Work →Two-way avatar conversations for roleplay practice, surveys, and guided expertise.
- Who for
- marketers, sales, founders and support teams
- Cost
- free tier
- Effort
- minutes
Use it for
- Practice sales discovery calls
- Conduct employee feedback interviews
- Onboard new customers step by step
How to set it up · From the article
- Sign up for Synthesia Sessions free trial
- Choose Roleplay or Survey session type
- Customize scenario or questions for your use case
- Share with team and review analytics dashboard
Watch out Expert Sessions not yet available; enterprise features need security review
Key points from the news
- Sessions launches with Roleplay and Survey Sessions live, Expert Sessions coming soon
- 78% of learners returned for multiple roleplay attempts, 83% improved scores
- Free trial available with enterprise certifications including SOC 2 Type II and ISO 27001
Roleplay Sessions lets employees practice conversations like sales discovery, difficult employee talks, and customer escalations. New features include personalized scenarios, custom roleplays, and analytics that diagnose skill gaps. Synthesia reports 78% of learners returned for multiple attempts and 83% of those improved their scores. Early customers include Hays UK and Ireland, Xponential Fitness, and LQRA.
Survey Sessions converts forms into human-like interviews at scale with adaptive follow-up questions and structured insight reports. Both session types are available free to try with no credit card required. The platform runs on Synthesia's infrastructure with SOC 2 Type II, ISO 27001, 27701, and 42001 certifications plus GDPR compliance and SSO.
Synthesia Launches Sessions Platform for Interactive AI Avatars
Unite.AI · 1 October 2026
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