Travelport partners with Cognizant and Anthropic to use Claude for travel booking

Claude will help engineers create tests for complex scenarios such as a canceled flight affecting 200 passengers across multiple currencies, and to preserve existing system behavior. Jordan notes that AI assistants could shift travel buying away from traditional web sites, prompting airlines to limit AI traffic and challenging SEO strategies. He predicts that within three years travelers may stop shopping via browsers, while Palanivelu forecasts AI could anticipate flight disruptions 48 hours in advance.