Enterprise & Industry22 October 2026, 16:00 UTCupdated 22 October 2026, 16:49 UTC2 min read

Uber puts all 30,000 employees on ChatGPT Work

Uber announced that its entire global workforce of about 30,000 people will start using OpenAI’s ChatGPT Work, the enterprise‑focused AI agent launched in July. The ride‑share company previously ran a pilot with 1,000 staff from finance, operations and product teams, and Sumanth Sukumar, Uber’s VP of engineering, said roughly 80% of those early users were non‑engineers. He described how they…

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Key points

Uber will roll out ChatGPT Work to its entire 30,000‑person global workforce.
The tool was piloted with 1,000 staff earlier this year, 80% of whom were non‑engineers.
Uber did not disclose the cost and will monitor usage to guide future AI deployment.

Sukumar added that Uber’s strategy is to make powerful AI tools widely available while letting teams experiment. Earlier this year the firm paired 30 AI engineers with internal groups for two‑week “AI pods” that automated parts of their jobs, showing the potential of combining technical expertise with domain knowledge. Uber did not reveal the cost of the rollout and said it will monitor how employees use the chatbot to shape future AI deployment. OpenAI worked closely with Uber on the integration, as it seeks to grow its enterprise business against rivals such as Anthropic.

Full story from TechCrunch AI · by Lucas RopekOpen source ↗