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Developing story · 2 episodes · 13 Oct to 14 Oct

Salesforce's AI Expansion Through Acquisitions

Salesforce has been building its AI capabilities by acquiring startups, first Loops for Tableau analytics and then Listen Labs for customer feedback tools. The latest purchase positions Salesforce to integrate AI-driven insights across its platform, strengthening its competitive edge in AI-powered business solutions.

  1. Marketing & Small Businessnew

    Salesforce buys Listen Labs for AI-powered customer feedback tools

    Salesforce announced it will acquire Listen Labs, an AI-driven platform specializing in automated customer feedback and market research. The deal aims to integrate Listen Labs’ technology into…

    1 source
  2. Enterprise & Industrynew

    Salesforce acquires AI analytics startup Loops for Tableau integration

    Salesforce announced it is buying Loops, an AI-powered analytics startup that explains shifts in business metrics like revenue, conversions, retention, and engagement. Loops uses machine learning…

    1 source
Who and what
SalesforceLoopsTableauSemrushGoogleListen LabsAman NaimatAlfred Wahlforss
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