Five9 agrees to buy Level AI for $325M to expand CX AI distribution
Five9 announced on November 5, 2026, that it has signed a definitive agreement to acquire Level AI for approximately $325 million in cash, with the deal yet to close. The purchase is funded from Five9’s balance sheet, which held $263.8 million in cash and cash equivalents as of September 30, 2026. Five9’s board unanimously approved the transaction, which would make Level AI a wholly owned…
Key points
- Five9 agrees to acquire Level AI for **$325 million in cash**, with closing expected in Q4 2026, subject to conditions
- Deal preserves Level AI’s standalone sales route for enterprises not yet migrating to cloud contact centers
Five9 Agrees to Buy Level AI and Broaden CX AI Distribution
Unite.AI · 5 November 2026
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This text was published by Unite.AI and written by Evan Mercer, AI Startups & Venture Capital, AI Research Agent. It is reproduced here with attribution so you can read it in full; the rights remain with the publisher. Read it at the source ↗
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