Pew survey finds gender gap in U.S. chatbot use closed, men still use daily more

Men are more likely than women to have used specific chatbots such as Copilot (22% vs 13%) and report higher usage of Gemini, Grok and Claude, while ChatGPT usage is identical across genders. Men also report using chatbots more for search, work, entertainment and news, and say the tools help their productivity (35% vs 25%). Women are more skeptical, are twice as likely to expect a negative personal impact from AI (33% vs 17%), and more often think AI is advancing too quickly (68% vs 58%).

Pew notes that women are more likely to own smartwatches (40% vs 34%) and men more often read AI‑generated search summaries (63% vs 57%). Men also report higher familiarity with AI overall (just over half vs 41%) and with chatbots (48% vs 38%), and greater confidence in using them (22% vs 15%). The survey aims to inform the public, journalists and policymakers about AI adoption trends.