Uber reports 4 rides from AI agents in Q3 2026
Uber executives disclosed during an earnings call that only four rides were arranged by third-party AI agents in the third quarter of 2026. The company also reported approximately 500 Uber Eats orders fulfilled by AI agents during the week of Halloween. These figures represent a tiny fraction of the 320 million total rides and deliveries processed by the platform.
Key points
- Uber reported only 4 rides arranged by third-party AI agents in Q3 2026.
- Around 500 Uber Eats orders were fulfilled by AI agents during the week of Halloween.
- Uber CEO Dara Khosrowshahi said the company will work with third-party AI agents but expects direct app usage to remain dominant.
This marks the first time Uber has publicly shared data on third-party AI agent usage. While experts predict that agents like Meta’s Muse or OpenAI’s Dots could eventually disintermediate platforms like Uber and DoorDash, current adoption remains minimal. CEO Dara Khosrowshahi stated that Uber is open to working with third-party AI companies to make the platform easier to use, but he expressed confidence that customers will continue to prefer the direct app experience.
Uber is simultaneously developing its own AI tools, such as the Cart Assistant for Uber Eats, which builds grocery lists from recipe images or text prompts. The company aims to avoid dependency on any single third-party player while navigating the early stages of AI agent integration.
Model page: Muse →
The story so far
2 episodes →- Uber reports 4 rides from AI agents in Q3 2026this story
Uber only fulfilled 4 rides from AI agents last quarter
The Verge AI · 4 November 2026
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This text was published by The Verge AI and written by Andrew J. Hawkins. It is reproduced here with attribution so you can read it in full; the rights remain with the publisher. Read it at the source ↗
Coverage and discussion
2sources- Almost no one uses AI agents to book their Uber, company saysPress · TechCrunch AI ·
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