Slack adds AI features to Salesforce integration at Dreamforce
Slack announced AI-powered upgrades at Dreamforce, integrating Salesforce data and AI tools into its platform. The rebranded Slackbot now acts as an AI teammate, enabling teams to tag it into conversations for collaborative responses. A new feature, Slackforce, pulls Salesforce data directly into Slack channels, eliminating tab-switching and providing real-time business insights like sales…
What you can do with it
AI at Work →Pull Salesforce data into Slack channels for real-time sales tracking
What you get You can review forecasts in real-time.
Fetches and displays Salesforce data directly in Slack conversations for instant access.
- Who for
- marketers
- Cost
- included in a tool you already have
Use it for
- Track sales pipelines
- Review forecasts in real-time
- Monitor order statuses
How to set it up · From the article
- Open a Slack channel where Salesforce data is needed
- Tag @Slackbot to request Slackforce data
- Select the Salesforce metric (e.g., pipeline, forecast) from the AI-generated options
Watch out Requires Slack Business+ or Enterprise+ plans
Key points from the news
- Slackbot now integrates AI into team conversations, letting users tag it for collaborative responses
- Slackforce pulls Salesforce data into Slack channels, replacing tab-switching with real-time insights
- Slack Code enables real-time coding collaboration in Slack, while Slack for frontline teams supports mobile workflows
Slack also introduced Slackforce Surfaces, interactive data displays for collaborative filtering and action. Sales and support teams can access AI capabilities within Salesforce Lightning Experience without leaving their workflows. For developers, Slack Code enables real-time coding collaboration in Slack channels. Additionally, Slack previewed Slack for frontline teams, a mobile-first solution for non-desk workers in retail and healthcare. The upgrades require Slack Business+ or Enterprise+ plans, though Flex Credits offer trial access for smaller businesses.
The story so far
5 episodes →- Slack adds AI features to Salesforce integration at Dreamforcethis story
Slack Upgrades Collaboration with AI-Powered Features at Dreamforce
Small Business Trends · 29 September 2026
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