Banks warn AI shopping tools could enable scams during Indian festive sales

According to a Reuters report cited by Moneycontrol, the banks note that AI agents from companies like OpenAI, Anthropic, Google and Meta can help users search for products, compare options and even complete purchases. However, the banks say the technology is evolving faster than industry standards and consumer‑protection frameworks, and it is unclear whether these agents will always act in shoppers’ best interests. The complexity of discounts, bank promotions, exchange offers and no‑cost EMI plans during the sales adds further difficulty for consumers trying to verify the true price of a deal.